Cross-cultural conflict is a constant issue at international organizations in Japan. Cultural differences lead to bias, misunderstanding, and unfair judgments. Though often hidden, these issues have serious consequences. Left unaddressed, they are damaging to organizations and can be devastating to individual careers.
Step Up examines the most common cross-cultural conflicts between Japanese and Western businesspeople. The book is presented as a story that reveals how Westerners think in these situations. In doing so, it helps Japanese businesspeople recognize their own work culture, and why they think, act, and communicate as they do. It is fast and easy to read, providing important insights and practical tools to address these chronic problems.
This book is not just a list of “dos and don’ts.” It does not suggest simplistic answers to complex problems. It is not an attempt to change anyone’s culture. Instead, it takes readers farther and helps them develop a deeper understanding of cross-cultural conflict, underlying causes, and workable solutions. Step Up is quick, powerful, and effective. This book is valuable reading for anyone working in a Japanese-Western cross-cultural setting.