The Skilled Facilitator: Practical Wisdom for Developing Effective Groups (Jossey Bass Public Administration Series) ハードカバー – 1994/5/12
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Get what it takes to develop great groups
An outstanding guide for those working to help groups reach their full potential. Writing for consultants, peer facilitators and managers alike, the author offers a comprehensive reference that pinpoints the skills needed to produce highly creative groups.
This guidebook will show you how to:
- Be a facilitative leader
- Improve the overall effectiveness of an organization
- Increase employee commitment
- Sharpen cooperative and problem-solving skills
- Improve company flexibility
- Intervene effectively with groups ... and more!
Easy to follow and chock full of practical advice, this work can enable anyone to handle groups effectively.
Take a Skilled Facilitator Intensive Workshop! These 5 day events, sponsored by The Center for the Study of Work Teams and presented by Roger Schwarz & Associates, feature Roger Schwarz. Workshops are offered three times a year. For information contact the Center for the Study of Work Teams at (940) 565-3096 or visit their web site at www.workteams.unt.edu.
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One of the key-points in the book is that most people work with a unilateral control theory-in-use. This will automatically make their facilitation in-efficient eventhough they do not realize it. The skilled facilitator approach is to try to move away from this theory-in-use and move to a "mutual learning" theory-in-use in which the facilitator tries to maximize the learning for him and his participants. The four core values provide a basis for that. Next to the core values there are 9 ground rules which are concrete enough to really act upon.
Most of the book explains the ideas behind the core values and the ground rules and shows how the ground rules influence your facilitation. This is done with scenarios in which the author shows a normal approach and a skilled facilitator alternative approach.
The book ends with a wonderful chapter on "the facilitative leader", which shows how you can combine the skilled facilitator values and ground rules and your role as a leader within the organization. This chapter alone would have been worth the book already.
I finished the book fairly quick. It's easy to read and kept me interested at all times. It also kept me thinking about the content when I was not reading it. Changing a theory-in-use is a difficult thing, but thanks to this book, I've become more aware of my own approach to facilitation and have the ability to improve it.
I had used this book for several years in my work as a trainer, facilitator, and manager. Then, I had the pleasure to attend a workshop conducted by Roger. He lives what he teaches. While I was fortunate enough to have my company pay for the workshop, it is one of only three workshops I have ever attended that I feel like I would pay my own money to attend.
Keep this book nearby. It is THE best read on this subject out there.