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When I first saw this wine opener I had a, "I've got to have it moment." After purchasing this item I was in heaven, opening wine bottles was a breeze, the foil cutter is awesome, and I love the long battery life on this opener. I loved this product so much I bought multiple for gifts for friends/family members. 6 months later, the down button (which removes the cork from the bottle) stops working, knowing that Oster aka Sunbeam Products aka Jarden Consumer Solutions has a 1 year limited warranty (stated in product manual) I wasn't worried. I emailed customer service about my issue, 3 weeks later I got a response requesting information in order to process the return. The same day I respond to the email with all the information asked, another week goes by without a response. I email customer service to make sure they received my email with all my information and not only did they let me know they did receive my email but the product was "no longer covered under warranty". I responded to customer service with the exact words from their handbook stating that their product has a one year warranty and have yet to get a response. So if you are thinking about purchasing this wine opener, keep scanning for something else. This is not the one for you.
TLDR; Don't buy this product, it is not made well and customer service isn't interested in fulfilling their warranty.
| メーカー | Oster |
|---|---|
| 型番 | FPSTBW8207-S-AMZ |
| 梱包サイズ | 40.6 x 15.5 x 12.7 cm |
| 素材 | プラスチック |
| 色 | シルバー |
| サイズ | One |
| 電圧(V) | 110 ボルト |
| 梱包重量 | 0.75 キログラム |
| 電池使用 | いいえ |
| 電池付属 | いいえ |
| ブランド名 | Oster(オスター) |
| 商品重量 | 1 ポンド |