Managing for Happiness: Games, Tools, and Practices to Motivate Any Team (英語) ペーパーバック – 2016/6/27
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A practical handbook for making management great again
Managing for Happiness offers a complete set of practices for more effective management that makes work fun. Work and fun are not polar opposites; they're two sides of the same coin, and making the workplace a pleasant place to be keeps employees motivated and keeps customers coming back for more. It's not about gimmicks or 'perks' that disrupt productivity; it's about finding the passion that drives your business, and making it contagious. This book provides tools, games, and practices that put joy into work, with practical, real-world guidance for empowering workers and delighting customers. These aren't break time exploits or downtime amusements—they're real solutions for common management problems. Define roles and responsibilities, create meaningful team metrics, and replace performance appraisals with something more useful. An organization's culture rests on the back of management, and this book shows you how to create change for the better.
Somewhere along the line, people collectively started thinking that work is work and fun is something you do on the weekends. This book shows you how to transform your organization into a place with enthusiastic Monday mornings.
- Redefine job titles and career paths
- Motivate workers and measure team performance
- Change your organization's culture
- Make management—and work—fun again
Modern organizations expect everyone to be servant leaders and systems thinkers, but nobody explains how. To survive in the 21st century, companies need to dig past the obvious and find what works. What keeps top talent? What inspires customer loyalty? The answer is great management, which inspires great employees, who then provide a great customer experience. Managing for Happiness is a practical handbook for achieving organizational greatness.
"Jurgen's book should be on every leader's bookshelf!" (Management Services, September 2016)商品の説明をすべて表示する
=== Summary of the book (spoiler alert !!!) ===
The book starts with Melly Shum - a fictional character from Rotterdam - who hates her job, but she did not do anything about it. The motivation of the book is... "So do you want to be the next Melly Shum?" The thesis of the book is "Hate job = unhappy". The solution proposed is: "How to make a happy workplace" by (largely) improving communication techniques and changing the corporate power hierarchy so that things such as "credit of work", "merit reward" and "effort recognition" are assigned in a more rational (and fair) way. In other words, this is Tony Hsieh's ethos of "Happy Management" formula for process oriented managers who need the message delivered in small chunks, workshopable exercises and bright colors but not too bright. :)
As a keynote speak and consultant in the company culture space, I see organizations struggle all the time with how to align the team, drive results, and make work more meaningful. Outside of hiring me (if I do say so myself), they should all read and apply the methods that Appelo covers in this amazing book.
Not only will it change the way you approach management -- but it is fun and easy to devour every single page of this gorgeously illustrated book.
Now Management 3.0 seems to me to have been Jurgen's "stake in the ground" for explaining complexity and how, as a leader/manager, to deal with complexity. But like all four of his books, there were useful, practical things to try out to help teams/groups of people become more successful.
Both this book and #Workout are filled with ideas for how to encourage better communication and collaboration between people. Some might call these "games." I like to think of them as teambuilding exercises which also produce results that can be used to grow people's knowledge and understanding. I think people working together and getting such results will be happy as they will feel more fulfilled in having gone through the exercises.
I'd encourage anyone interested in trying to improve/grow effective interaction between people to take a look at this book (and Jurgen's others).