Jump Start Your Process Approach: An Indespensible Tool for Organizations That Want to Improve Using ISO 9001:2000, AS9100, or ISO/TS 16949:2002 (英語) ハードカバー – 2003/5
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Alan J. Peterson dispels the mystery surrounding the process approach with technical contributions from some of the worlds largest purchasers using it as a sourcing considerationThe Boeing Company, General Motors Corporation and DaimlerChrysler Corporation.
As director of product research and development at Plexus Corporation, Peterson has led the companys product research and development efforts since its inception. In that role, he has designed training programs for the automotive, aerospace and health care industries and supervised the creation of customized programs for Plexus clients.
He developed training, training materials and selected computer applications for QS-9000, ISO/TS 16949, TE Supplement, ISO 14001, ISO 9000 and AS9100. He has worked closely with the QS-9000 Supplier Requirements Task Force and the International Automotive Quality Task Force (IATF) and has been manager for the QS-9000 and ISO/TS 16949 Registrar Auditor Certification Programs. He was appointed to the IATFs Training and Exam Commissions and continues to serve on those commissions.
Prior to joining Plexus, Peterson served as a department chair at North Dakota State College of Science and was a quality system consultant for North Dakotas university system and department of economic development. In addition, he has served as a North Dakota state legislator.