Elements of User Experience, The: User-Centered Design for the Web and Beyond (Voices That Matter) (英語) ペーパーバック – 2010/12/16
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From the moment it was published almost ten years ago, Elements of User Experience became a vital reference for web and interaction designers the world over, and has come to define the core principles of the practice. Now, in this updated, expanded, and full-color new edition, Jesse James Garrett has refined his thinking about the Web, going beyond the desktop to include information that also applies to the sudden proliferation of mobile devices and applications.
Successful interaction design requires more than just creating clean code and sharp graphics. You must also fulfill your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it.
With so many issues involved—usability, brand identity, information architecture, interaction design— creating the user experience can be overwhelmingly complex. This new edition of The Elements of User Experience cuts through that complexity with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Garrett gives readers the big picture of user experience development, from strategy and requirements to information architecture and visual design.
Jesse James Garrett is co-founder and president of Adaptive Path, a user experience design consultancy. His contributions to the field include creating the seminal "Elements of User Experience" model; developing the Visual Vocabulary, a notation system for documenting user experience design; and defining Ajax, an approach to creating Web applications. Jesse has received Wired Magazine's Rave Award for Technology and has been named one of the "50 Most Important People on the Web" by PC World. His client work includes engagements for Twitter, NPR, Skype, Harvard Business Review, and Crayola. He is a frequent keynote speaker addressing audiences around the world on product design, user experience, and innovation
As far as I understood, the author suggest using the framework described in the book for managing software solutions as a whole. The framework itself is not bad, but the scope, strategy and stru ture planes kinda try to steal away the glory from the good old fashioned software requirement specification document.
As for the framework, Garrett proposes an approach that goes from general to specific, laying out the groundwork first by getting the strategy plane solidified with clear site objectives based on user needs. Once the strategy is clear, the scope of the project can be defined, through functional specifications and a description of content requirements. The next layer up corresponds to the structure plane, where interaction design and information architecture take place. Next up, in the skeleton plane the interface, navigation and information design (in the form of the familiar wireframes) can be designed, leaving for last the visual design at the surface plane.
As a web project manager and product manager for many years, I found Garrett's "Elements of User Experience" a confirmation of the best practices that anybody wanting to succeed at creating successful web products should take into account throughout the pre-production and production phases.