The Dynamics of Generative Change (BMI Series in Dialogic Organization Development) (英語) ペーパーバック – 2019/10/17
Kindle 端末は必要ありません。無料 Kindle アプリのいずれかをダウンロードすると、スマートフォン、タブレットPCで Kindle 本をお読みいただけます。
This short book introduces the Generative Change Model, a way to approach organizational change more aligned with today’s needs for an agile and engaged workforce than planned change methods. We follow the case of Consolidated Construction Materials Supply, 200 poorly engaged employees inside a large, traditional construction company. Organized into three fragmented units, this low-tech warehouse and distribution operation transformed into a highly engaged, collaborative, agile and fully digitized one in a little more than two years after the first phone call between the consultant and the Director. They accomplished this without a vision, without a plan, without training and only 1 external OD consultant. They did it through an emergent, generative change process. The story follows the phases of the generative change model. Each chapter begins by describing what took place in the case, followed by a commentary on the theory and perspectives behind the OD consultant’s actions. The book provides the novice Dialogic OD consultant with a clear example, as well as providing the experienced Dialogic OD consultants with some new ideas and a model that will help clients better understand the Dialogic OD approach to transformational change.
These days, everything is too complex to apply a traditional problem-solving approach to our change practices. Rather, leaders/managers need to challenge change processes adaptively, carefully engaging members with amplifying their engagement and inquiry. This book includes various practical tips for that.
From the practical viewpoint, for example, I do like the "Checklist" for the important topics attached at the end of every chapter (I am using the checklist whenever I engage in my change practices). And a case study shown in Chapter 5 is simply a great piece to understand whole the process of what the author calls generative change. The writing is not academic-oriented but can be easily understood the author has a deep and strong theoretical foundation on which the proposed practical applications heavily rely.
Practically useful, and scholarly sophisticated. Amazing contribution.