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The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever (英語) ペーパーバック – 2016/3
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Coaching is an essential skill for leaders. But for most busy, overworked managers, coaching employees is done badly, or not at all. They're just too busy, and it's too hard to change.
But what if managers could coach their people in 10 minutes or less?
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact.
Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide an answer, or unleash a solution. Giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. It can also mean unlearning our "fix it" habits. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And, he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice.
--Brene Brown, author of Rising Strong and Daring Greatly
Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how--by saying less and asking more--you can develop coaching methods that produce great results.
- Get straight to the point in any conversation with The Kickstart Question
- Stay on track during any interaction with The AWE Question
- Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question
- Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question
- Finally, ensure others find your coaching as beneficial as you do with The Learning Question
A fresh, innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turn practical advice into practiced habits. Dynamic question-and-answer sections help identify old habits and kick-start new behaviour, making sure you get the most out of all seven chapters. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great.
Michael Bungay Stanier distills the essentials of coaching to seven core questions. And if you master his simple yet profound technique, you'll get a two-fer. You'll provide more effective support to your employees and co-workers. And you may find that you become the ultimate coach for yourself. -Daniel H. Pink, author of To Sell Is Human and Drive商品の説明をすべて表示する
1. “What's on your mind?”「何を考えてるの？」あるいは、「いま、何が気がかり？」
MEMO TO EVERY PERSON I’VE PRETENDED TO COACH OR MENTOR: I’m so, so sorry! Honest!
Here’s why. This month I was a learner in a seminar with CEOs and board chairs. The highly energetic, wise and witty facilitator was Michael Bungay Stanier, the author of the hot-off-the-press book, “The Coaching Habit.”
At a coffee break, halfway through the three-hour, how-to-coach practicum, I told Stanier that—already—the seminar was on my Top-10 list of best workshops ever attended (and I’ve attended my fair share). Here’s why I gave it a 10:
Three memorable points on coaching:
--BE LAZY: Stop working so hard.
--BE CURIOUS: Stop giving so much advice.
--BE OFTEN: Stop waiting to coach.
And how’s this for role reversal? I’m usually reading snippets from books to my wife. She picked this up first and is still reading—and reminding me—on what effective coaching looks like, especially the “stop giving so much advice” poke-in-the-ribs. Ouch.
Stanier notes that “Harland Howard said every great country song has three chords and the truth. This book gives you seven questions and the tools to make them an everyday way to work less hard and have more impact.” The seven essential questions:
--The Kickstart Question
--The AWE Question
--The Focus Question
--The Foundation Question
--The Lazy Question
--The Strategic Question
--The Learning Question
Stanier says the best coaching question in the world is the AWE question: “And What Else?”
In a four-minute drill with another board chair, I was instructed to ask four questions displayed on the seminar room screen. Stanier says “the first answer someone gives you is almost never the only answer, and it’s rarely the best answer,” so the AWE question is the perfect follow-up.
--Q1: What’s the real challenge here for you?
--Q2: And what else?
--Q3: And what else?
--Q4: So what’s the real challenge here for you?
In just four minutes—it was almost magical. I stuck to the bargain (whew—very hard) and just asked questions of my board chair partner. He responded to each question—and increasingly, in response to “And what else?” he dug deeper and deeper and—BINGO!—answered his own question and solved his own challenge.
Where was this book when I was pretending to coach team members, clients, my son, my grandkids, and many, many others? Yikes!
I’ve underlined gems on almost every page:
--Although coaching is listed as one of the six essential leadership styles in Daniel Goleman’s article, “Leadership That Gets Results” (a Harvard Business Review classic), “it was the least-used leadership style.”
--“You can build a coaching habit” and “You can coach someone in ten minutes or less. And in today’s busy world, you have to be able to coach in ten minutes or less.”
--“Coaching should be a daily, informal act, not an occasional, formal ‘It’s Coaching Time!’ event.”
Stanier’s humor sneaks up on you! As you embark on what he calls the “coaching habit,” he suggests you start somewhere easy:
“If you’re going to manage someone differently, pick someone who might be up for it and is willing to cut you some slack. Or pick someone with whom it’s all going so badly that you’ve got nothing left to lose.”
ANOTHER AHA! The author says there’s a huge difference between coaching for performance—and coaching for development. “Call them forward to learn, improve and grow, rather than to just get something sorted out.”
A gargantuan fan of questions—versus answers—he quotes Nancy Willard: “Answers are closed rooms; and questions are open doors that invite us in.”
“CUT THE INTRO AND ASK THE QUESTION” is another shot over the bow. He notes, “No James Bond movie starts off slowly. Pow! Within 10 seconds you’re into the action, the adrenaline has jacked and the heart is beating faster”—so “cut the preliminary flim-flam” in your coaching process. In 72-point font on page 52, Stanier shouts: “If you know what question to ask,
get to the point and ask it.”
TAME THE ADVICE MONSTER! “We’ve all got a deeply ingrained habit of slipping into the advice-giver/expert/answer-it/solve-it/fix-it mode.” (One study revealed that doctors interrupt patients with advice within 18 seconds. Ditto, perhaps, the rest of us.)
Slow down and take a breath, says Stanier. “Even though we don’t really know what the issue is, we’re quite sure we’ve got the answer they need.”
VP OF BOTTLENECKING. If your employee name badge should read “VP of Bottlenecking,” you must read this book. These seven essential coaching questions will help you coach others, and as Stanier perceptively writes, “Focus on the real problem, not the first problem.”
There are dozens and dozens of more gems in this fresh, easy-to-read format (plus almost 50 full-page quotations—all PowerPoint-worthy). I just ordered eight books for colleagues who are coaching boards and CEOs this year.
As a business coach who guides high achieving careerists to manage change and next stage leadership opportunities, I'm overjoyed that Michael Bungay Stanier has managed to unify key principles of coaching with 7 core questions that ANYONE can understand and use.
This brilliant book is concise, re-readable and shareable. Best of all, it brings home that being a leader is an ongoing practice worth its weight in gold. You and those you serve and live with will benefit from the wisdom in this book!
The book is structured around 7 key coaching questions. Each question is described in detail and embellished by clear examples of how it works. In addition, each question is accompanied by a Question Master Class chapter which provides insightful tips about how to apply the question in subtle and powerful ways
Furthermore, there is a wonderful section at the beginning which gives considerable attention to Habit formation. It provides specific strategies for helping the coaching approach strategies outlined in the book really become embedded in your leadership approach. This section alone makes the book really valuable but there is lots more to like.
This is a refreshing addition to the growing literature on coaching and leadership in organisations, clearly differentiating from other titles in this area by its…
• Very practical, to the point approach
• Focus on building a coaching approach into every conversation
• Engaging, humorous, easy to read style
• Absence of complicated models and theory
• Reference to recent research to support the various recommended strategies and approaches
• Brevity. It’s short – it can be read in about 2 hours
• Focus on providing immediately usable takeaways
Highly recommended for any leader in any organisation wanting to incorporate a coaching approach into the way they lead.
Thank you, Michael.