The Book of Hard Choices: How to Make the Right Decisions at Work and Keep Your Self-Respect (英語) ハードカバー – 2006/12/26
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“There are a thousand acts of duplicity and dishonesty every day, some large and some small, some of which undoubtedly take place in your workplace. The question for all of us is, ‘Are we going to resist or just play along the path of least resistance?’ The first hard choice a person of integrity must make is to choose to live, both personally and professionally, in a way that embodies integrity. The power of this book comes from the real-life, in-the-workplace experiences that these executives have been so generously willing to share. None had easy choices, but that’s the point: Integrity is not about easy choices, it’s about the courage to make the right choices.”
—From The Book of Hard Choices
All of us like to think that, in any given situation, we’d act with integrity and do the right thing. But what happens when we get to work each morning? Do the same rules we follow in our personal lives apply to our work lives?
The lines between right and wrong become blurred when we must weigh our obligations to our employer against our own ideas about what is right and wrong. Should altruism trump profit, even to the detriment of the organization? When should you step in to protect an employee and when should the employee be left to take the heat? If the CEO is up to some unethical accounting, should you always risk your job—and the company’s reputation—to sound the alarm?
These are the hard choices, the dilemmas that put your integrity to the test and require you to look beyond organizational policy and industry precedents to find an answer that reflects your personal sense of justice. The Book of Hard Choices goes to the heart of these difficult decisions. James Autry and Peter Roy, experienced executives themselves, interviewed numerous leaders about the tough decisions they’ve made on the job. They spoke with people like former Starbucks president Howard Behar, Iowa Cubs owner Michael Gartner, and Governor Tom Vilsack of Iowa as well as entrepreneurs, military officials, members of the clergy, and a whole host of leaders. The authors dig into the thinking process these people went through, as well as the emotional strain, the self-doubt, and the fear of a wrong decision’s impact on their business, family, or coworkers. Not everyone in this book made the right choice, but all of them were forced to examine their values and make decisions in complicated circumstances. The result is hard-won wisdom on how to navigate the ethical gray-areas of work life—from daily challenges to possible career ending choices—and make the best possible decisions in the most difficult situations.
“The stories in The Book of Hard Choices are more than case studies—they are intensely dramatic and personal, surprising and deeply moving. They implicitly challenge the reader to ask, ‘What would I have done?’ This book should be required reading for any professional ethics course—and any professional.”
— Betty Sue Flowers, Ph.D., business consultant and executive director of the LBJ Presidential Library
“Two seasoned, highly successful business leaders provide invaluable reflections for anyone who aspires to a life and career of integrity and self-respect.”
—Ken Dychtwald, Ph.D., bestselling author of Age Wave, Age Power, The Power Years and Workforce Crisis, and founder and CEO of Age Wave
“These real life stories steer right into the practice of making the difficult choices necessary for principled participation and leadership in the workplace. Thoughtful, helpful, and ultimately invigorating.”
—Walter Robb, co-president, Whole Foods Market
“This is the first book I would send to anyone interested in how leadership is done and how tough choices are made in any enterprise.”
—Warren Bennis, Ph.D., Distinguished Professor of Management at the University of Southern California and author of On Becoming a Leader
Autry talked about the four types of clients:
1) Reasonable and fair clients
2) Unpredictable and troublesome clients
3) Difficult and Demanding clients
We have all probably dealt with several types of these clients. Autry discusses the challenging dilemma of dealing with these situations involving the more difficult clients, while maintaining your integrity and self respect.
He also talks about the importance of never being driven by fear in terms of making important decisions and to remember the long term impact of what we say and what we do.
I very much enjoyed the author's comments about living in the "learning zone" instead of the comfort zone. This was an insight that I think is most important for business. Complacency can smother a team's morale, productivity and success.
Autry's comments that life experiences and how you cope, shape you are is so true. It also provides hope that we can change the outcomes of situations by how we respond, and who we are being in those moments.
Finally, his examples of ensuring ground rules before agreeing to confidentiality were so well written, and so important. As a trainer, facilitator and former mediator, I witnessed firsthand the necessity for ground rules around communication and confidentiality.
A good read
This books is composed of many short stories which is easier to read and understand. It gives many scenarios from many industries where at some point we will be there or have been there. It reinforces your values and ideas or inspires you to follow your first instinct of doing the right thing. A good leader is a great leader even when he/she losses. I like the fact that at the end of each story it gives you some lessons to remember. Great book for those who are about to get a job.
I would have liked to see more stories. Some of the authors shouldn't hide their names, the stories are more unique and appreciative when they have nothing to hide and have no fear to deal with unethical situations.
Overall is a great book to read and enjoy on small breaks.