From the international bestselling expert on dealing with assholes
'With cutting-edge research and real-life examples that are thought-provoking and often hilarious, thisis an indispensable resource'
Gretchen Rubin, author of The Happiness Project
'At last someone has provided clear steps for rejecting, deflecting, and deflating the jerks who blight our lives. Better still, that someone is the great Bob Sutton, which ensures that the information is useful, evidence-based, and fun to read'
Robert Cialdini, author of Influence and Pre-Suasion
'If only Bob Sutton's book had been available to help me deal with the full complement of 1st-class assholes I've encountered in my 50-year professional life. No names shall be mentioned'
Tom Peters, co-author of In Search of Excellence
Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social media has only given rise to further incivility -- 40% of people have experienced harassment online.
In The Asshole Survival Guide, Stanford professor Robert Sutton offers practical advice on identifying and tackling any kind of asshole -- based on research into groups from uncivil civil servants to French bus drivers, and 8,000 emails that he has received on asshole behaviour.
With expertise and humour, he provides a cogent and methodical game-plan. First, he sets out the asshole audit, to find out what kind of asshole needs dealing with, and asshole detection strategies. Then he reveals field-tested, sometimes surprising techniques, from asshole avoidance and asshole taxes to mind-tricks and the art of love bombing. Finally, he explains the dangers of asshole blindness -- when the problem might be yours truly.
Readers will learn how to handle assholes - in the workplace and beyond - once and for all!
"In this most-welcome sequel to Sutton’s bestselling The No Asshole Rule, the author turns from an organization-wide perspective to an individual one, outlining strategies for dealing with difficult people at work. Readers will shake their heads—both in horror and recognition—at Sutton’s real-life examples of egregious behavior. However, Sutton also shares true stories, provided by readers, of successful strategies for thwarting the bullies. The book’s thoughtful, well-ordered structure begins with the topic of determining how bad the problem is. Later, Sutton discusses how to graciously exit a bad workplace. If that’s not an option, then there are tricks for coping, such as the one shared by a West Point cadet who changed her perspective on her hazers’ behavior and came to think of it as ridiculous rather than hurtful. Numerous strategies are provided for decreasing exposure to jerks or mentally excusing oneself when this proves impossible. The final strategy Sutton shares is simply fighting back, while still weighing the consequences of doing so. At the conclusion, Sutton turns the mirror on his readers, urging them to recognize when they behave badly and to stop themselves from contributing to the workplace’s—and world’s—already too large population of assholes." —Publishers Weekly
Praise for The No Asshole Rule:
“Meticulously researched. Direct and punchy, Sutton uses accessible language and a bevy of examples to make his case. Sutton's work is sure to generate discussions at watercoolers around the country and deserves influence in corporate hiring and firing strategies.” —Publishers Weekly
“Similar rules have transformed such companies as JetBlue, the Men's Wearhouse, and Google into shining examples of workplaces where positive self-esteem creates a more productive, motivated, and satisfied workforce. If you have ever been a victim, just reading Sutton's analysis brings calm relief, empowerment, and reassurance that you're not alone.” —Booklist