エイスース ノートパソコン ASUS K550 Series 15.6-Inch Touchscreen Laptop (Core i5 3337U 1.8GHz/ 4GB RAM/ 500GB HDD/ DVD Super-Multi/ Windows 8) 【並行輸入品】
Intel Core i5 3337U 1.8 GHz;4 GB DDR3;500 GB 5400 rpm Hard Drive;15.6-Inch Screen;Windows 8, 5-hour battery life
I've read the negative reviews about this laptop no backlight, hinges are weak, touchpad not working properly
Well good thing I took typing classes back in high school backlight is not needed, hinges have no sign of weariness yet.. touchpad works perfect for me. I'd recommend this laptop.
Unfortunately, I can't - yet.
I am a huge fan of Asus products. I am looking at my Asus monitor right now while I write this review, using my Asus motherboard (probably my 10th Asus mobo by now), and I have many other Asus products.
Before I go any further, I want to express my gratitude and pleasure dealing with Asus' 24/7 Technical Support phone line. Asus is providing the level of one-on-one service that used to be the standard for all great tech companies. Unfortunately for consumers, this is now an extremely rare level of service. BIG kudos (and +1 star) to Asus for this!
The K550-EH51T was a present for my wife. We have been using it for about 2 weeks now.
Overall, this should have been a decent laptop PC. The screen is good, and the PC is fairly responsive for a Core i5 processor. I absolutely detest the Windows 8 O/S, but that is mostly fixable through free apps (like "Classic Shell") that give you back a full Windows 7 user interface.
O/S issues aside, we have had two significant problems with our K550-EH51T:
1) The touchpad has been acting erratically, where the cursor "quivers" and jumps randomly when using the touchpad. The cursor is almost impossible to control with the touchpad when this happens. I called Asus tech support on this, and they had me uninstall the touchpad driver (without deleting the drivers from the hard drive) and reboot the PC to have the drivers automatically detected and reinstalled. This has worked - for now - but I can't say that I believe it to be a solid solution. Fortunately, we don't need to use the touchpad much, so this wasn't a deal-killer for us.
2) The installed WiFi adapter is constantly having issues. It is slow to make connection to websites. And, it randomly "forgets" the connection to my WiFi router. Sometimes, the WiFi adapter doesn't even show that there are any WiFi adapters available in the area, even though there are about a dozen. *THIS* is a deal-killer.
I have tried resetting the PC to factory defaults (for that fresh, out-of-the-box feeling) a few times now. I have not been able to fix the WiFi problems yet.
At this point, the laptop has (a) sporadic hardware problems; and/or (b) driver problems.
I am making one last-ditch effort to reinstall Win 8.1, and associated drivers. Maybe this last time will fix everything.
If not, I will return this laptop to Amazon, and replace it with the same model.
Stay tuned ... I will update this review with my progress.
Reinstalling Win 8.1/drivers did not work. Sending laptop back to Amazon for a replacement. I will let you know how Asus laptop #2 works out.
The replacement laptop arrived from Amazon. WiFi is failing in exactly the same ways. There must be a driver or hardware issue with the Qualcomm Atheros chipset (Other manufacturers are having similar issues with this chipset). I will be returning this Asus laptop, and purchasing something else.