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| | | | | Showing 1 - 12 of 29,835 Results |
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リッツ・カールトンが大切にする サービスを超える瞬間
by 高野 登
(単行本 - 2005/9/6) |
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| Buy new: ￥ 1,575
70 Used & new
from ￥ 1 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
  (80)
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| 2. |
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顧客はサービスを買っている―顧客満足向上の鍵を握る事前期待のマネジメント
by 諏訪 良武 and 北城 恪太郎
(単行本 - 2009/1/17) |
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| Buy new: ￥ 1,680
8 Used & new
from ￥ 1,270 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(13)
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| Excerpt - Front Face: "見 えないサtビスを う売るかー これまでサービスで大成功を収めてきた経営者は、ほとんどが天才であった。 しかし、サービス ... " |
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サービスの天才たち (新潮新書)
by 野地 秩嘉
(新書 - 2003/11) |
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| Buy new: ￥ 714
26 Used & new
from ￥ 1 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(13)
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| 4. |
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サービスは「かけ算」!
by 中野 博 and 蓬台 浩明
(単行本（ソフトカバー） - 2009/7/3) |
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| Buy new: ￥ 1,575
7 Used & new
from ￥ 905 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
 (59)
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| 6. |
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サービスの底力!―「顧客満足度日本一」ホンダクリオ新神奈川が実践していること
by 相澤 賢二
(単行本 - 2005/2) |
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| Buy new: ￥ 1,365
21 Used & new
from ￥ 129 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(16)
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| Excerpt - page 20: "「顧客満足」は、お客様のためではないー ・「お客様のために尽くす」では、真の満足は得られない ... " |
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| 7. |
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愛されるサービス
by 新川 義弘
(単行本 - 2006/3/7) |
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| Buy new: ￥ 1,575
26 Used & new
from ￥ 62 | | | Usually ships in 3 to 5 weeks |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(8)
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| Excerpt - page 1: "ー一なぜ「フ…万……乙なの（・・ とかくウエイターは、VIPに対しては態勲に、一般のお客 ... " |
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| 8. |
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サービスブランディング―「おもてなし」を仕組みに変える
by 博報堂ブランドコンサルティング
(単行本 - 2008/6/13) |
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| Buy new: ￥ 2,310
10 Used & new
from ￥ 1,264 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(4)
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| 9. |
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「サービス」をサービス!
by 指南役
(単行本（ソフトカバー） - 2009/7/17) |
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| Buy new: ￥ 1,470
6 Used & new
from ￥ 875 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
 (6)
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| 11. |
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サービス (チェーンストアの実務原則・シリーズ)
by 桜井 多恵子
(単行本 - 1999/11) |
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| Buy new: ￥ 1,890
10 Used & new
from ￥ 179 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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| 12. |
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サービスマネジメント入門―ものづくりから価値づくりの視点へ
by 近藤 隆雄
(単行本 - 2007/12) |
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| Buy new: ￥ 1,890 | |
| Get it by Monday, Nov 23 if you order in the next 1 hour and choose expedited shipping. |
| Eligible for Free Shipping on orders over￥1,500 and eligible media products. |
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(1)
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