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Availability

The availability estimate on each item's product information page refers only to how long it will take us to acquire the item once you place your order. It does not include the time your order will take to reach you once we ship it. Shipping time depends upon the shipping option you choose. To determine when you will receive your order, simply add the item availability, as shown on the Web site, and the shipping time. Here is the equation we use:

(Availability) + (Shipping Time) = Total Delivery Time

The following is a list of availability estimates you might see for items in our stores:

  • In stock: The item is on hand at our fulfillment center, and we expect to be able to prepare this item for shipment within a few hours to a few days (depending on the shipment method you choose).  Note: In-stock items often enter the shipping process immediately, so it is difficult to change an order containing in-stock items. When ordering such items, please double-check the details of your order before submitting it.
  • Usually ships in 2-3 days : We expect to receive the item from a nearby distributor and ship it to you within 2 to 3 days of your order.
  • Usually ships in 1-2 weeks : We expect to receive the item from a distributor and ship it to you within 1 to 2 weeks of your order.
  • Usually ships in 3-5 weeks : Our suppliers are unable to predict when they will have more copies in stock, but we hope to be able to ship it to you within 3 to 5 weeks.
  • Out of Stock : This item is currently not available for ordering. On the product information page of some items you will be able to provide an e-mail address, and we will notify you when the item is back in stock.
  • Not yet released and Not yet published--on order : The latest release date information that we have for the item will be on its product information page. If you want to pre-order the item, we will ship it to you once the release date passes and the item is made available to us for shipment. Please note: ordering these items will delay the shipment of other items in the order if you select the option to "Wait until the entire order is ready before shipping."

Important notification on availability and shipping time frames

Please keep in mind that the availability and shipping time frames listed on our web site are estimates, not guarantees. While we do our best to adhere to these estimates, our inventory is constantly changing based on information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply will add time to our original availability estimate or cause an ordered item to be out of stock. We will inform you by e-mail if any items in your order are delayed beyond the delivery estimate or prove to be unavailable.

Please also keep in mind that the availability listed might not be applicable for multiple copies of an item. In general, we strive to keep our availability listings accurate for single-copy orders. Orders for multiple copies of an item may take longer to assemble. If you have a question about the availability of a specific title in bulk, feel free to contact us.

The availability estimate on each item's product information page refers only to how long it will take us to acquire the item once you place your order. See this page for more details of availability estimates you might see for items in our stores.
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