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Help in English

Welcome to Amazon.co.jp. While much of our Web site is in Japanese only, we hope that our English ordering capabilities, along with the basics explained here, will help you find and order the items you seek.

In order for you to fully view our site, your browser must be able to display Japanese characters. If you have questions about your browser or operating system, please contact the manufacturer directly. Our customer service department can only troubleshoot problems relating to our Web site, not individual browsers and operating systems. We hope you enjoy shopping at Amazon.co.jp.

For New Customers

You can review and modify unshipped orders and your account information via Your Account. Click here to learn more.

Frequently Asked Questions

The links below are the categories most frequently asked questions.

Site Map

Much of our Web site is in Japanese only. We hope that our English ordering capabilities, along with the basics explained here, will help you find and order the items you seek. Our English texts only contain general limited information. For more detail informations, please refer to Japanese texts.
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