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中国人観光客 おもてなしの鉄則
 
 
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中国人観光客 おもてなしの鉄則 (新書)

by さかい もとみ (著)
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中国人ご一行様からクレームです!

中国人ご一行様からクレームです!

by 伊藤 雅雄
4.3 out of 5 stars (7)  ￥ 1,575
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出版社からのコメント

~　急速な経済発展を続ける中国では今、空前の海外旅行ブーム。人口13億の中国だから、そのスケールも巨大です。世界観光機関によると、2020年には海外旅行者数が、なんと1億人を超えるとのこと。

　そんな急拡大中の中国人観光客に、日本の自治体や観光業関係者のみなさんは、大きな期待を寄せておられることとおもいます。しかし、それと同時に「中国のお客~~さまにはどのような食事をだせば良いの？」、「温泉の利用方法をどう説明しよう？」と頭を悩ませておられることでしょう。

　本書には、そうした悩みを解消するアイデアが満載です。

　別冊付録として、イラストを指差すことで中国人と意思疎通ができる「イラスト会話帳 &~~ 館内利用案内」も付属。これがあれば、中国語ができなくても宿泊施設内での必要最低限のコミュニケーションが可能。

　ホテル・旅館をはじめ、観光業関係者必携の1冊です！~

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中国人観光客 おもてなしの鉄則
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中国人ご一行様からクレームです! 4.3 out of 5 stars (7)
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