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内容説明
For undergraduate/graduate-level courses in Hospitality and Tourism Marketing. Comprehensive and innovative, managerial and practical, this introduction to marketing combines the highly successful approach of Kotler's acclaimed Principles of Marketing with hospitality-specific information. Easy-to-read and user-friendly, it provides examples and applications that illustrate the major decisions hospitality marketing managers face in their efforts to balance objectives and resources against needs and opportunities in today's global marketplace. Real-world in focus, it reflects the authors' rich combination of both teaching and international consulting experience in the hospitality and travel industries.
内容（「MARC」データベースより）
広範囲で専門的な現場の事例や実践例を提供し、グローバルな市場における顧客のさまざまなニーズや機会と、組織の目標や資源とのバランスを取ろうとするホスピタリティ業界や観光業界のマネジャーたちの主な意思決定を紹介。
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5 人中、5人の方が、｢このレビューが参考になった｣と投票しています。
great textbook
2004/12/28
形式:ハードカバー
This is the texbook I had in college. It was and still is great, but for one...being a textbook ...it is more theoretical and two, it lacks certain areas. Nevertheless, it is very usefull. I would complement it with a book that I have recently read: Heads In Beds - hospitality and tourism Marketig by Ivo Raza. This is very practical and covers the areas that are missing from Kotler's textbook like Loyalty marketing, COOP with Touroperators, targeting travel agents, creating promotional materials, development, etc. Combined, both books truly give a complete overview of the complex travel indutry and should be the foundation for people studying or working in travel and tourism.
6 人中、5人の方が、｢このレビューが参考になった｣と投票しています。
Like any other book from Kotler; outstanding and clear!
2000/5/21
形式:ハードカバー
Many of you who have already read more from Kotler, will understand what I mean. Kotler is giving in his edition for hospitality Marketing very clear and realitic points of view, usefull for both starting and advanced marketing managers. A must to read, for all those who want to stay ahead of their competition!
4 人中、3人の方が、｢このレビューが参考になった｣と投票しています。
Excellent for students worldwide
2000/10/5
形式:ハードカバー
As a lecturer in South Africa I found the inclusion of so many examples from MacDonalds and other international franchises useful to explain the examples to the class. As usual anything the Kotler writes is easy to put across to my students entering the hospitality industry. Well done!
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