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商品の説明
内容説明
Every day, millions of users log into their favorite online forums to keep up on the latest trends in music, politics, entertainment, and current events. Each of these communities is led by administrators who must make tough decisions, deal with difficult users and manage the staff. Legal constraints, trolls, and technical issues can all turn the excitement of running an online community into chaos. With the right guidance, however, running forums can be a pleasure, not a chore. Patrick O'Keefe has spent years developing and managing his own online communities. Now, he shows readers how they can make their lives easier by making the right decisions about every aspect of their forums. From developing their site to choosing the right employees, "Managing Online Forums" is the one book that shows site administrators how to create a safe, entertaining, and informative community that users will return to again and again.
著者について
Patrick O'Keefe is the owner of iFroggy Network, an internet network of content, community and e-commerce sites covering various interests.
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カスタマーレビュー
最も参考になったカスタマーレビュー
形式:ペーパーバック
オンラインフォーラム作成の入門書。コミュニティを作るうえでの基礎がまとめられています。1年前の本ですが、まだまだ実用性高し。
本の内容は至ってシンプル。コミュニティ作成の前に考えること、必要な機能、デザイン、セキュリティ、プロモーション、盛り上げ方などなど、コミュニティを作る人なら知っておきたいイロハが満載。
個人的には、あんまりコミュニティ作成で参考にはならないけど、Post Exchangeという考え方にびつくりしました。
A post exchange is when someone posts in your community in exchange for your posting in his or her community.
相互リンクのポスト版です。コミュが個人レベルで浸透しているアメリカの発想ですね。マスコミュニティがドミネートしてる感が強い日本ではあんまり思いつかない発想です。
そのほかにも、オスカーやGolden GlobesみたいにAward Programを取り入れるとか、チーム分けして投稿合戦できるようなゲームをつくるとか頭に入れておきたいアイデアがたくさんあります。
セキュリティガイドラインやコミュ運営におけるスタッフマネジメントガイドラインなんかは実際に例文が掲載されているので、コミュニティが盛り上がってきたときにも使える入門書です。
本の内容は至ってシンプル。コミュニティ作成の前に考えること、必要な機能、デザイン、セキュリティ、プロモーション、盛り上げ方などなど、コミュニティを作る人なら知っておきたいイロハが満載。
個人的には、あんまりコミュニティ作成で参考にはならないけど、Post Exchangeという考え方にびつくりしました。
A post exchange is when someone posts in your community in exchange for your posting in his or her community.
相互リンクのポスト版です。コミュが個人レベルで浸透しているアメリカの発想ですね。マスコミュニティがドミネートしてる感が強い日本ではあんまり思いつかない発想です。
そのほかにも、オスカーやGolden GlobesみたいにAward Programを取り入れるとか、チーム分けして投稿合戦できるようなゲームをつくるとか頭に入れておきたいアイデアがたくさんあります。
セキュリティガイドラインやコミュ運営におけるスタッフマネジメントガイドラインなんかは実際に例文が掲載されているので、コミュニティが盛り上がってきたときにも使える入門書です。
Amazon.com で最も参考になったカスタマーレビュー (beta)
Amazon.com:
58件のカスタマーレビュー
18 人中、18人の方が、｢このレビューが参考になった｣と投票しています。
Years of experience in one book
2008/4/12
形式:ペーパーバック
I had the opportunity to read through this book over the last week, and I'm just floored by how much good information it's got in it. This book is years of Patrick's experiences running successful forums (22 forums now, I believe!) and all the tips, tricks and wisdom he's picked up during those years. I ran a moderately successful forum years ago, and would have saved myself months of headache and heartache had I the information in this book at my fingertips back then.
The book is definitely opinionated - these are Patrick's recommendations based on his experiences, and it shows. His voice is natural, and the wording is down to earth. This isn't some theoretical treatise, but a 'from the trenches' view of what works, what doesn't, and why.
The book includes many sample forms which have example language to use for welcoming members to your forum, working with moderators, dealing with abusive or disruptive visitors, and much more. They're all available on the book's website too, so you don't need to retype it all in, but can quickly customize them to fit your own needs .
The one thing lacking in this book is that it doesn't go in to much detail about the major forum packages out there, so the reader who is just starting out will have to do some more research as to what packages have which features discussed in the book. Having said that, this keeps the focus of the book more on the human/people side of internet forums, and doesn't devolve in to a technical manual. I would have preferred a small feature comparison of the big forum systems out there, but I'm more of a technically-inclined person to begin with. If you're not technically inclined, you likely won't even notice the information not there.
Bottom line: if you're thinking of starting a web-based community, or have one and aren't sure how to manage it, this book is a must-have. It will save you weeks, if not months, of getting up to speed and being as effective as possible with your forums.
The book is definitely opinionated - these are Patrick's recommendations based on his experiences, and it shows. His voice is natural, and the wording is down to earth. This isn't some theoretical treatise, but a 'from the trenches' view of what works, what doesn't, and why.
The book includes many sample forms which have example language to use for welcoming members to your forum, working with moderators, dealing with abusive or disruptive visitors, and much more. They're all available on the book's website too, so you don't need to retype it all in, but can quickly customize them to fit your own needs .
The one thing lacking in this book is that it doesn't go in to much detail about the major forum packages out there, so the reader who is just starting out will have to do some more research as to what packages have which features discussed in the book. Having said that, this keeps the focus of the book more on the human/people side of internet forums, and doesn't devolve in to a technical manual. I would have preferred a small feature comparison of the big forum systems out there, but I'm more of a technically-inclined person to begin with. If you're not technically inclined, you likely won't even notice the information not there.
Bottom line: if you're thinking of starting a web-based community, or have one and aren't sure how to manage it, this book is a must-have. It will save you weeks, if not months, of getting up to speed and being as effective as possible with your forums.
9 人中、8人の方が、｢このレビューが参考になった｣と投票しています。
A Must-Have
2008/7/21
形式:ペーパーバック|Amazonが確認した購入
If you're considering to build your own online community or forum, then this is a must-read book. Patrick O'Keefe covers everything from how to start a forum to how to develop and police it. I particularly appreciated that much of this book covers managing people rather than technology. There are lots of other books on how to physically build a site, but this one goes into depth on how to build the actual community of the site. O'Keefe advices how to recruit new members to your site without spamming other sites, and also gives good advice on how to deal with difficult members by offering a lot of examples and how he handled it. You won't have to run a site to recognize some of the difficult types that he describes.
If you're going to start a forum or community site, or if you already have and you would like advice on how to manage the human side of running a site, then I recommend that you read this. If you're not, then I think you would still enjoy reading this. You'll find out how hard it is to run a site and you might appreciate those who do a little more.
If you're going to start a forum or community site, or if you already have and you would like advice on how to manage the human side of running a site, then I recommend that you read this. If you're not, then I think you would still enjoy reading this. You'll find out how hard it is to run a site and you might appreciate those who do a little more.
5 人中、5人の方が、｢このレビューが参考になった｣と投票しています。
A Great Resource for Forum Admins
2008/8/2
形式:ペーパーバック
Managing Online Forums is a great resource for both those starting out in the world of online forum management and seasoned veterans looking to improve and grow their online communities. The effectiveness of this book as a resource is founded upon three main strengths. The first of these is the author's experience and knowledge of the subject based upon years of administrating online forums. He knows what works and what doesn't. By tapping the author's knowledge, a forum manager can avoid wasting time and effort going in directions that are, ultimately, unfruitful. Instead, he can focus on only those things that are proven effective. Second, the book is organized in a logical sequence. It begins with suggestions on choosing a domain name and progresses through ideas on keeping an established forum interesting. Third, the book is effortless to read, avoiding technical jargon except when necessary. This effortlessness can transform into absorption, at times.
Ultimately, if you are interested in starting and running your own online community, Managing Online Forums is a great place to start. However, its usefulness does not end once a forum is up and running. As your community grows you will once again be able to reference the knowledge that exists in this book to further develop your community.
Ultimately, if you are interested in starting and running your own online community, Managing Online Forums is a great place to start. However, its usefulness does not end once a forum is up and running. As your community grows you will once again be able to reference the knowledge that exists in this book to further develop your community.
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