Alfred Chandler has organized the factual information of the key companies in the Consumer Electronics and Computer Industries during the second half of the XX century. The title of my review is a suggestion of another apropriate subtitle of this book.
The subject is very complex, specially if we look at the technology involved. My major comment is: the author has a limited technical knowledge and this has limited the depth of his analyses, comments and conclusions. This does not invalidate the major conclusions that he has presented in this book.
I think that it would be interesting to expand the story told in this book by studying/describing the evolution of the whole envinronment around these industries, including the engineering schools and research institutes that supply the brains to develop all the technology involved.
The history of the electronics industry carry an important lesson, about concentration of skills and economic power in only one company (RCA). It was a good thing, while RCA was leading, but when it started to make major strategic mistakes it brought down the whole American Industry. The Japanese Industry used several companies to compete against American and European Companies, this created a whole envinronment, that included engineering schools, research facilities, several different companies where one could make a career and different ideas being tested and pursued at the same time. When you look at the capacity of inovation and development of new technologies of the japanese companies and their envinronment they were a lot more competitive. They created a competitive envinronment so agressive in Japan that western rivals were later decimated by them.
The way American companies have managed the development of technologies should be better understood than is explored in this book. There is a pattern to be investigated, for it was in America that several technologies started, but there is a problem in the way this headstart is kept. Examples to be looked into: IBM dominance in computers, Xerox dominance in copiers, RCA in television (well discussed in this book). I think that is missing a description of who were the major brains and decision makers that lead those companies throughout this fast paced period. I would suggest that if we look at who are the persons making the decisions we would find important answers to the success of the Japanese. Example: what is the power and influence of the teams developing a new technology or products, what is the academic and technical background of the top managers in those companies, how do they handled investment decisions regarding product development, what is the philosophy pursued by them ...
The lesson hidden in the history of the electronics industry is very important, when we look at the industrial policy in America in other industries, like Automobiles, where there is only two American Manufacturers, it is easy to see why Japanese companies are doing much better, they are following the same type of competitive organization in this industry... Ford and GM are going in the same direction of RCA... This will raise a very important question, in what industries does America plans to remain competitive in the future??? This will determine the long term stability of the American Democracy.
One may have some points to criticize in this book, but the history told in this book should be better understood and deserves attention.
One aspect related to the industries studied that should be brought to attention is the availability of information about the japanese industry due to the language barrier.