KEY FEATURES:
* This truly integrated approach to HCI provides students with background information from psychology, sociology, anthropology, information systems and computer science
* Provides principles and skills for designing any technology through the use of many interesting and state of the art examples
* The author supported, highly interactive Web Site provides resources that allow students to collaborate on experiments, participate in design competitions, collaborate on design, find resources and communicate with others
* The accompanying Web Site also features examples, step-by-step exercises and templates for questionnaires
CONTENTS:
Preface
1. What is interaction design?
Interview with Gitta Saloman
2. Understanding and conceptualizing interaction
Interview with Terry Winograd
3. Understanding users
4. Understanding and designing for collaboration and communication
Interview with Abigail Sellen
5. Understanding how interfaces affect users
6. The process of interaction design
Interview with Gillian Crampton Smith
7. Identifying needs and establishing requirements
Interview with Suzanne Robertson
8. Design, prototyping and construction
9. User-centered approaches to interaction design
Interview with Karen Holtzblatt
10. Introducing evaluation
11. A framework for evaluation
12. Observing users
Interview with Sara Bly
13. Asking users and experts
Interview with Jakob Nielsen
14. Testing and modeling users
Interview with Ben Shneiderman
15. Doing design and evaluation in the real world: communicators and advisory systems
Epilogue
Glossary
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Beyond Interaction Design is an important book for designing effective and capable interfaces to software applications.
Interaction Design is a meat and potatoes book about HCI. Rather than focusing on the software that drives the application, the book analyzes how users actually interact with the system. This interaction is what ultimately will determine whether a system is successful or unproductive.
The book provides a comprehensive look at the entire set of requirements involved with design. The authors show that there is much more to systems design than end-user requirements and CGI scripts. Effective HCI is a multi-disciplinary area including psychology, sociology, anthropology, information systems, and computer science.
The authors write that their book is called "Interaction Design: Beyond Human-Computer Interaction" because it is concerned with the broader scope of issues, topics, and paradigms than has been traditionally written in other books. The book notes that there has never been a greater need for interactions designers and usability engineers to develop current and next-generation interaction technologies. To be successful in the interface design game, programmers need a mixed set of skills, which is not an easy task.
Interaction Design comprises 15 densely packed chapters that integrate all of the various cognitive, social, and other issues that are germane to interaction design. Chapter 1 provides an overview of what makes for good and bad design. Chapter 3 gets into the psychological aspect of HCI and looks at cognition and how users interact with the systems they implement. None of the book makes for easy reading, as the topics at hand are often multifaceted and complex. Chapter 6 deals with the process of interaction design and for the most part ends the psychological approach, while Chapters 7 through 10 deal with the actual design of the system.
The book has a number of real-world case studies, and also includes interviews with various authorities on HCI. However, it does not get into specific technologies (Solaris, Linux, etc.). Also, each chapter concludes with a number of references, which can be used as a launching pad for more information.
I highly recommend Interaction Design: Beyond Human-Computer Interaction for anyone who is serious about interface design. Your users will appreciate it.