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最も参考になったカスタマーレビュー
形式:ペーパーバック
ITIL V3 Foundationを受験しようと思い、日本語での参考書や模擬試験の数が極めて少ない中、この本を見つけました。念のためですが、この本は英語で書かれています。また結局筆者は試験を英語で受け、合格しました。書かれている英語のレベルはそれほど高くはなかったと思いますが、日本語での受験に際しての日本語訳に関しては、別考慮が必要でしょう。内容に関して言えば、ITILの概要や各LifeCycleのクローズアップ、用語説明、章末問題等、Foundation参考書としての体は十分備えており、また付録として、オンラインでのプレゼンテーションおよびオンライン模擬試験にも参加できます。ただ、付録プレゼンの英語での説明は結構早かったので完全には聞き取れませんでした（それでもテキストと模擬試験だけでもかなり元は取れると思いますが）。このテキストをこなした後で別の複数のサイトでの模擬試験をこなして合格ラインを超えられるようになれば合格はもう目の前だと思います。
Amazon.com で最も参考になったカスタマーレビュー (beta)
Amazon.com:
190件のカスタマーレビュー
11 人中、11人の方が、｢このレビューが参考になった｣と投票しています。
Does an okay job preparing you for the foundation exam
2008/11/4
形式:ペーパーバック|Amazonが確認した購入
ITIL is a very dry subject. But, education providers should make it more interesting. This book certainly does not do a good job of that. It's presentation is shoddy. Examples are weak. There are quite a few typos in the book. And, it looks like the whole book was created by amatuers using MicroSoft Word. To make things worse, it doesn't cover everything needed for the foundation exam.
On the positive side, they have great customer service. I got registered to the online course in no time. The online course is equally bad. It's a couple of people reading out the book - good if you do well listening than reading.
All in all, I'd say avoid this book.
On the positive side, they have great customer service. I got registered to the online course in no time. The online course is equally bad. It's a couple of people reading out the book - good if you do well listening than reading.
All in all, I'd say avoid this book.
13 人中、12人の方が、｢このレビューが参考になった｣と投票しています。
Not worth the money
2009/8/18
形式:ペーパーバック
Where do I start? I'd say read the other Amazon reviews on this book but the reviews that are 1 star and 2 stars for a REALISTIC and HONEST opinion on this book.
I attempted the ITIL foundation recently after reading the book cover to cover three times and making notes as well as viewing the online videos ... and I failed the exam with 22/40.
This book is poorly structured with just very basic explanations of the topics. The book is written in a way that the topics don't go into enough depth to fully understand the content required to pass the exam, it's more like someone's study notes. The online course is no better, you get access to slides with someone talking about the topics, the content being not much different to what's in the book. The book is also only about 150 pages in length, so I don't see how this book can be thought of as a complete study guide. The book by itself is not enough to pass the exam (with no prior knowledge of ITIL), used with the online course and some additional reading/research and some prior knowledge of ITIL and you'll probably pass the exam.
I'm also very confused how this book has had so many positive reviews on Amazon. The only reason why I bought this "complete" study kit was because of the high number of positive reviews. I think the honest reviews are the ones with 1 and 2 stars. I'd highly recommend buying another ITIL guide or two than this one, even buying two guides would work out cheaper than this one.
I attempted the ITIL foundation recently after reading the book cover to cover three times and making notes as well as viewing the online videos ... and I failed the exam with 22/40.
This book is poorly structured with just very basic explanations of the topics. The book is written in a way that the topics don't go into enough depth to fully understand the content required to pass the exam, it's more like someone's study notes. The online course is no better, you get access to slides with someone talking about the topics, the content being not much different to what's in the book. The book is also only about 150 pages in length, so I don't see how this book can be thought of as a complete study guide. The book by itself is not enough to pass the exam (with no prior knowledge of ITIL), used with the online course and some additional reading/research and some prior knowledge of ITIL and you'll probably pass the exam.
I'm also very confused how this book has had so many positive reviews on Amazon. The only reason why I bought this "complete" study kit was because of the high number of positive reviews. I think the honest reviews are the ones with 1 and 2 stars. I'd highly recommend buying another ITIL guide or two than this one, even buying two guides would work out cheaper than this one.
4 人中、4人の方が、｢このレビューが参考になった｣と投票しています。
The Art of Service's ITIL v3.0 Certification Kits
2008/9/10
形式:ペーパーバック
The combination of The Art of Service's certification kit and included online training not only taught me the concepts of ITIL v3.0, but also enabled me to pass the ITIL v3.0 certification exam in a short period of time. I highly recommend The Art of Service's training to anyone pursuing training and knowledge of the ITIL v3.0 framework.ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Course
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