I recently ordered this book only to find out it was not what I originally thought it was so I needed to process a return. I emailed with Laguna Clay company & struggled to get a response. Three weeks went by & I finally called & ask for the return address & sent the book only to find out they short changed my refund by over $7 and then claimed it was the S&H cost that was the difference. I sent them my amazon receipt that clearly shows the S&H cost was not included & the difference is owed to me. Big surprise here.....still no response.