Despite the importance of group communication processes, they remain elusive and difficult to understand, and the type of theory necessary to make sense of these processes differs from those commonly found in the social sciences.
This collection of essays advances a unique perspective on group decision-making which is complementary to approaches taken in management, psychology and sociology. As the new edition of this book demonstrates, a number of strong theoretical frameworks have developed over the past 15 years together with considerable empirical evidence. The essays are distinctive both in their explicit focus on communication processes and in their location in a unique intellectual tradition. As such the book serves to forge a broader, more complete study of group processes.
Marshall Scott Poole is David and Margaret Romano Professorial Scholar, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois. He is also a CCSS Fellow in the Organization Science Program at Vrije University in Amsterdam, Netherlands. His research interests include group and organizational communication, information and communication technologies, collaboration, organizational change and innovation, and theory construction. One of Scott’s current research projects is the Virtual Worlds Exploratorium Project, a multi-university collaboration which investigates communication and behavior in massive multiplayer online games (MMOGs). Specific research within this project includes studies of team effectiveness, mentoring and learning and trust in MMOGs. Another of Scott’s current research projects focuses on coordination of multi-team systems in emergency response organizations and on how communication and information technologies promote or inhibit effective response.