内容説明
And now managers have just the tool they need. The Coaching Skills Inventory (CSI) is an easy-to-take, easy-to-score 360-degree instrument that shows managers where improvement is needed. Managers will take no more than a few minutes to fill out the assessment, and tabulating the results takes just a minute. But the results are invaluable.
Plus, to get an even more complete picture of coaching skills, you should distribute several copies of the CSI: Other to the manager's coworkers and direct reports. The CSI: Other is an easy-to-use instrument that enables you to combine self and anonymous observer assessments and harness the power of 360-degree feedback. Managers will know not only how they rate themselves, but also how others perceive them. The action plan provided at the And of the CSI: Self will show managers how to use what they've learned to improve their abilities. Thousands of managers have already enhanced their performance with these assessment tools--and you and your managers will too!
Managers will know how they rate in five key areas:
- Contact and core skills
- Counseling
- Mentoring
- Tutoring
- Confronting and challenging
